SecureNet, Inc. - About Dallas

about the team

Board of Directors

Corporate

Dallas

Houston

Tulsa

Oklahoma City

Austin

Enterprise/National Accounts

Kelly Black, Dallas Account Manager, has over thirteen years of experience in accounting, office management, purchasing and vendor negotiations. As a result, she fully understands a customer’s economic needs. She has been in the security industry for over seven years and her clients rely on her for creative, cost-effective solutions to their security needs. She specializes in new construction, working with real estate developers, architects, general contractors, and building owners in the design and installation of integrated security management systems.

Jeff Gravley, Dallas Business Development, approaches his customers with enthusiasm and determination. His goal is to allow the customer to trust him to listen, to hear what is said, and to take care of the client from the initiation of the project to years after the final product has been installed. Jeff has over ten years of sales and business development experience. A people person, he states, “I am not a salesman; I assist the customer with their decision-making process during their purchase.” He has remained personally involved with Collin County, working through their area-wide network issues involving multiple buildings and multiple campuses. Jeff utilizes all SecureNet resources to obtain solutions to technical-related issues when needed. Jeff’s genuine concern to earn the trust of the client propels him to stay focused on the goal of customer satisfaction. Some of his other clients include Occidental Tower, AT&T Web Hosting, and Campbell Center, just to name a few.

Keith Russell, Dallas Business Development, brings over sixteen years of experience in design, electronics, and project management, including four years in the Navy with a specialty in radio frequency. Having a broad understanding of engineering procedures, he is proficient in creating, changing, and interpreting mechanical, exploded assembly and schematic drawings using AutoCAD. Keith utilizes his technical expertise to give clients the ability to have a greater understanding of each project. Keith's objective is to offer options and always facilitate what the client wants with quality in mind.

Ron Walley recently joined SecureNet's business development team. He has a Bachelor's Degree in marketing from Louisiana Tech University as well as thirteen years sales experience managing numerous national accounts. His professional training and sales experience in many varied fields give him a unique ability to help his clients find creative and cost-effective solutions. Ron approaches each project the same way, by listening to the client's needs, then utilizing all SecureNet resources to provide the quality products and services specific to their concerns from the beginning of the project to years after completion. His goal is to treat every customer, from single unit proprietors to national companies, the same way, with honesty, dedication, and a true desire to gain and keep the client's trust.

Tim Brewer, Dallas Warehouse Manager, has been with SecureNet over four years. Having been promoted from within, he previously served as the warehouse administrator, a position he now manages. Tim’s strength lies in his outstanding product knowledge, attention to detail, and meticulous record keeping. He maintains excellent rapport with SecureNet’s suppliers, sales people, and project managers. He has had a varied background including accounting, auditing, negotiation, conflict resolution, sales and marketing, and public relations. He is also a valued resource for training for branch administrators in materials management and equipment movement.

Tim McCord, Director of Operations for SecureNet's North Texas installation and maintenance team, is responsible for all aspects of system engineering, installation, maintenance and repair. During his seventeen years in the security industry, Tim has done everything from service to engineering, from installation to project management. This wide range of experience has equipped him with a practical, hands-on approach to managing system installations. His responsibilities include management of SecureNet's outstanding service department, as well as providing training and practical experience for new project managers, technicians, and project coordinators. With certifications as a Microsoft® Certified Professional (MCP), as well as a Microsoft® Certified Systems Engineer (MCSE), Tim continues to build SecureNet's reputation for excellence one client at a time.

Marshall Amarantes, Dallas Project Manager, came to SecureNet with a rich technical background, having been involved in Integrated Security Systems since 1992. He is currently managing one of SecureNet's largest and most satisfied clients, the North Texas Tollway Authority. Marshall takes unprecedented ownership of his projects, which is reflected by the high regard expressed for him by his customers and co-workers.

Jason Hrozek, Dallas Project Manager, joined SecureNet over six years ago. A former Air Force ground radio technician, Jason received hands-on experience with electronic equipment during his military service. Jason also worked for Intel in Arizona with lithography scanners before moving to Texas where he began his career with SecureNet. Federal Home Loan Bank, Boeing, Chevron, and others have praised his performance. He has enjoyed repeat business with a number of his clients, indicating his level of professionalism, thoroughness, and a fresh approach to the various security applications.

Chris Abbott, Dallas Project Manager, started in the electronics industry in 1996. The vast majority of his career has been with SecureNet where he has worked his way up from Installation Technician, to Project Coordinator, and then to Project Manager. His outstanding mechanical and electrical skills, coupled with his keen interest and desire to exceed the customer’s expectations, make Chris a valuable team member.

John Lancaster, Dallas Project Manager, is a seasoned manager with over twenty years of technical and operations experience in the electronic/integrated security industry. He began his career as a technician in the security industry in 1986, always focused on his commitment to excellence. John worked his way up to Project Manager, Senior Project Manager, and then Director of Operations for security companies in Ohio and Dallas. In the US Navy where John served for six years, he specialized in Anti-Submarine Warfare tracking and weapons systems. He was honored as the team leader for divisional operations. John strives to inspire his team to reach their full potential. He excels in managing projects with careful attention to detail, reliability, and complete customer satisfaction.

Jennifer Glasgow, Dallas Service Coordinator, has been with SecureNet since 2006. Jennifer’s prior experience combines over ten years of administrative background with a strong interest in helping other people. These two elements make her ideally suited in her current role as the hub of the service department. Whether speaking with a customer about a service request or assisting a service technician by providing them the information and tools they need to get their job done, Jennifer ensures everyone is taken care of in a positive and efficient manner.

Project Coordinators are crucial to the smooth functioning of SecureNet operations. Each Project Coordinator is the on-the-job trainer for his more junior technician teammates. The Project Coordinator is the eyes and ears of the Project Manager, and in many cases is the one responsible for daily communication with the customer and related trades. He is a thoroughly experienced installation technician who can use his experience to resolve the many issues that arise during the course of a project. Project Coordinators must be mature, excellent communicators, and prepared to effectively use the resources available to them.

Installation and Service Technicians possess a wide variety of experience. From electricians to electronic technicians, from fiber experts to locksmiths, from Microsoft® Certified Product Specialists to communications and network generalists, these professionals do it all. From start to finish, our integrated security management systems are installed, serviced and maintained by the best customer service representatives in the industry today.